We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I eliminate the Gandi.net pop up to access my email accounts, I can't get them.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Matt

Al01
Al01
more options

This morning I used Thunderbird with not problem. This afternoon I launch Thunderbird, it comes up but has a pop=up window trying to force me to create an email account with Gandi.net which I don't need, want and will pay for. How do I eliminate the Gandi (I am in the USA) window and get to me normal email accounts. If I click on continue with my normal email accounts it just circles back to the create new account window. Currently I cannot access my email.

This morning I used Thunderbird with not problem. This afternoon I launch Thunderbird, it comes up but has a pop=up window trying to force me to create an email account with Gandi.net which I don't need, want and will pay for. How do I eliminate the Gandi (I am in the USA) window and get to me normal email accounts. If I click on continue with my normal email accounts it just circles back to the create new account window. Currently I cannot access my email.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared