Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 பதிலளிப்புகள்
  • 7 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by FredMcD

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

Firefox started crashing repeatedly 9/15/2014. It won't let me open a second browser, then says plugin container stopped working. Firefox hangs when I try to start with addons disabled, then won't load. Plugins are up to date, flash player is up to date. What else should I check or do? Thanks.

All Replies (3)

Are you using windows or mac?

I deleted Firefox and redownloaded. That solved the problem.

That's good to here. Please do the following;

In the address bar, type about:crashes. Note: If the report does not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.