Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have email on my phone as well as PC. Thunderbird gives me an error message most times when I want to get mail that acct is locked by another session.

  • 1 பதிலளி
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 2 views
  • Last reply by user01229325

kgkgkgkgny
kgkgkgkgny
more options

The full message is

"Sending of password did not succeed. Mail server pop-server.roadrunner.com responded: [IN-USE] account is locked by another session or for maintenance, try again."

Then I get "Login to server pop-server.roadrunner.com failed."

When I enter the correct password as requested I get the same messages again.

The email accounts are active, both through MyMail and the webserver site for Roadrunner.

Any suggestions?

This started after I started using MyMail app for Android. When I re-enter

The full message is "Sending of password did not succeed. Mail server pop-server.roadrunner.com responded: [IN-USE] account is locked by another session or for maintenance, try again." Then I get "Login to server pop-server.roadrunner.com failed." When I enter the correct password as requested I get the same messages again. The email accounts are active, both through MyMail and the webserver site for Roadrunner. Any suggestions? This started after I started using MyMail app for Android. When I re-enter

All Replies (1)

user01229325
user01229325
more options

Turn off your phone. Then figure out how to keep it from causing problems.