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I had firefox with my mac for last two years, all the sudden today I was asked to update so I did so, now it is not working

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by FredMcD

please help! I have always used firefox and it asked me to update today and now it no longer opens. It says "apple does not recognize developer" I have lost all my bookmarks because I deleted and tried downloading again. Still didn't work. MY info and bookmarks are gone and now I can even use firefox. I'm so disappointed. Please help.

Cory

please help! I have always used firefox and it asked me to update today and now it no longer opens. It says "apple does not recognize developer" I have lost all my bookmarks because I deleted and tried downloading again. Still didn't work. MY info and bookmarks are gone and now I can even use firefox. I'm so disappointed. Please help. Cory

All Replies (2)

Hello,

Your profile information is stored in a different location so your bookmarks and settings should still be intact.

Please see the article Firefox can't be opened after you install it on a Mac - How to fix.


For future reference: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

You can also backup (and restore if you've backed up using these) extensions and preferences easily:

CoryMH மூலமாக திருத்தப்பட்டது

Are you sure you updated from Mozilla?

  • 1

Download Firefox Full Installer For All languages And Systems {web link} Save the file. Then;

  • 2

Uninstall Firefox from your computer {web link}

After, reboot the computer. Then run the full installer.