Firefox 33.1.1 crashes every single time I try to print
I have not been able to print from Firefox in months. I don't even know why I bother using the app anymore, to be honest.
I have tried everything:
- Add-Ons disabled. Still crashes. - Safe Mode. Still crashes. - Updated Flash. Still crashes. - Reinstalled Firefox, from scratch. Still crashes. - Checked for duplicate fonts. Still crashes. - Checked and updated print drivers. Still crashes.
Firefox simply does not print without crashing. I find it odd that I could completely uninstall the program and then reinstall, from scratch, then navigate to a basic webpage, choose the Print command and Firefox immediately crashes.
Why hasn't Mozilla addressed this? There are several threads complaining of the same issues and none of them are resolved.
It's ridiculous to not have a functional Print feature in a modern browser.
All Replies (4)
Hello Ludacris When you say "'Reinstalled Firefox, from scratch"' does this include trying a Firefox reset?
Firefox Reset https://support.mozilla.org/en-US/kb/reset-preferences-fix-problems#w_solution-1-reset-firefox-to-its-default-state
Yes, I've tried that as well. That's actually what led me to try the fresh install of Firefox.
The only change to my setup in recent months has been the upgrade to Yosemite. But Firefox stopped printing even before that.
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html