Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does It keep asking me to upgrade and restart even though i already have?

  • 3 பதிலளிப்புகள்
  • 14 இந்த பிரச்னைகள் உள்ளது
  • 14 views
  • Last reply by idontunderstandthis

I keep getting a FireFox alert to upgrade to 30 (i think - whatever the latest is) and to restart FireFox to do so. I do this and immediately after restarting I get the same upgrade message. Over and over....

Have I not upgraded? How do I get this to stop?

I keep getting a FireFox alert to upgrade to 30 (i think - whatever the latest is) and to restart FireFox to do so. I do this and immediately after restarting I get the same upgrade message. Over and over.... Have I not upgraded? How do I get this to stop?

All Replies (3)

You are running Firefox 34, the most recent version is 35.0.1. If you are having trouble updating, please try downloading the most recent version from www.getfirefox.com and installing it over your existing version. It will save your information but update Firefox to the newest version.

Thank you. I did that, replaced the new FireFox, got the alert to download again, did that, restarted, then got the same alert...

And just got this alert shortly after