Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lastest Flash (16.0.0.305) is installed but Firefox still says I need Flash for most videos. Why?

cgartist7
cgartist7
more options

I have installed flash multiple times, restarted Firefox, and everything I can think of but every time I come to a page that uses flash player it STILL Says I need Flash player to see the video or whatever is using flash. This has been going on for a while now since the last Firefox update.

I have installed flash multiple times, restarted Firefox, and everything I can think of but every time I come to a page that uses flash player it STILL Says I need Flash player to see the video or whatever is using flash. This has been going on for a while now since the last Firefox update.

All Replies (2)

cgartist7
cgartist7 கேள்வியின் உரிமையாளர்
more options

Correction: My Shockwave plugin is v17.0.0.134. whenever flash on a site comes up it asks for v 10.2 or higher. (pretty sure 17 is higher).

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

In your More System Details, there is a mystery line that just says "Flash" while the official line says "Shockwave Flash". Could you use by test page to generate a list of the full information for each plugin so it's easier to figure out which one is the stranger?

http://dev.jeffersonscher.com/jstest.asp

Scroll down a bit to the plugin list. It's the "Description" line that will say just "Flash". What is the name of the plugin?