Plugin Container for FireFox has stopped working
Problem signature:
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 36.0.4.5557 Application Timestamp:550d0883 Fault Module Name: mozalloc.dll Fault Module Version: 36.0.4.5557 Fault Module Timestamp: 550cfa82 Exception Code: 80000003 Exception Offset: 00001e02 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Application Basics
Name: Firefox Version: 36.0.4 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:36.0) Gecko/20100101 Firefox/36.0 Multiprocess Windows: 0/2
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.9 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: File Logging (Selenium IDE) Version: 2.25 Enabled: true ID: file-logging_selenium-ide@Samit.Badle
Name: Firebug Version: 2.0.8 Enabled: true ID: firebug@software.joehewitt.com
Name: Selenium IDE Version: 2.9.0 Enabled: true ID: {a6fd85ed-e919-4a43-a5af-8da18bda539f}
Name: Selenium IDE - SelBlocks Version: 2.0.1 Enabled: true ID: sel-blocks@chris.noe
Name: Selenium IDE : Export TC Status Version: 1.0.1 Enabled: true ID: export-tcstatus@wexte.com
Name: Selenium IDE: C# Formatters Version: 2.9.0 Enabled: true ID: csharpformatters@seleniumhq.org
Name: Selenium IDE: Java Formatters Version: 2.9.0 Enabled: true ID: javaformatters@seleniumhq.org
Name: Selenium IDE: Python Formatters Version: 2.9.0 Enabled: true ID: pythonformatters@seleniumhq.org
Name: Selenium IDE: Ruby Formatters Version: 2.9.0 Enabled: true ID: rubyformatters@seleniumhq.org
Name: Test Results (Selenium IDE) Version: 2.0 Enabled: true ID: test-results_selenium-ide@Samit.Badle
Name: DAP Link Checker Version: 1.0.1.8 Enabled: false ID: daplinkchecker@speedbit.com
Graphics
Adapter Description: AMD Radeon HD 5800 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 Device ID: 0x6898 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 9-15-2014 Driver Version: 14.301.1001.0 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 0b001002 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 5800 Series Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150320202338 browser.startup.homepage_override.buildID: 20150320202338 browser.startup.homepage_override.mstone: 36.0.4 dom.mozApps.used: true extensions.lastAppVersion: 36.0.4 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1427662686 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1428008044 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1427985369 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1427731863
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSMIME Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSSL Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSUTIL Expected minimum version: 3.17.4 Version in use: 3.17.4
Experimental Features
All Replies (3)
Problem Still persists:
Problem signature:
Problem Event Name: APPCRASH Application Name: plugin-container.exe Application Version: 37.0.1.5570 Application Timestamp: 551e23ee Fault Module Name: mozalloc.dll Fault Module Version: 37.0.1.5570 Fault Module Timestamp: 551e1536 Exception Code: 80000003 Exception Offset: 00001aa1 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Application Basics
Name: Firefox Version: 37.0.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0 Multiprocess Windows: 0/2
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.9 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Name: File Logging (Selenium IDE) Version: 2.25 Enabled: true ID: file-logging_selenium-ide@Samit.Badle
Name: Firebug Version: 2.0.8 Enabled: true ID: firebug@software.joehewitt.com
Name: Selenium IDE Version: 2.9.0 Enabled: true ID: {a6fd85ed-e919-4a43-a5af-8da18bda539f}
Name: Selenium IDE - SelBlocks Version: 2.0.1 Enabled: true ID: sel-blocks@chris.noe
Name: Selenium IDE : Export TC Status Version: 1.0.1 Enabled: true ID: export-tcstatus@wexte.com
Name: Selenium IDE: C# Formatters Version: 2.9.0 Enabled: true ID: csharpformatters@seleniumhq.org
Name: Selenium IDE: Java Formatters Version: 2.9.0 Enabled: true ID: javaformatters@seleniumhq.org
Name: Selenium IDE: Python Formatters Version: 2.9.0 Enabled: true ID: pythonformatters@seleniumhq.org
Name: Selenium IDE: Ruby Formatters Version: 2.9.0 Enabled: true ID: rubyformatters@seleniumhq.org
Name: Test Results (Selenium IDE) Version: 2.0 Enabled: true ID: test-results_selenium-ide@Samit.Badle
Name: DAP Link Checker Version: 1.0.1.8 Enabled: false ID: daplinkchecker@speedbit.com
Graphics
Adapter Description: AMD Radeon HD 5800 Series Adapter Drivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM: 1024 Device ID: 0x6898 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 9-15-2014 Driver Version: 14.301.1001.0 GPU #2 Active: false GPU Accelerated Windows: 2/2 Direct3D 11 (OMTC) Subsys ID: 0b001002 Vendor ID: 0x1002 WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 5800 Series Direct3D11 vs_5_0 ps_5_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d 1.1 AzureContentBackend: direct2d 1.1 AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20150402191859 browser.startup.homepage_override.buildID: 20150402191859 browser.startup.homepage_override.mstone: 37.0.1 dom.mozApps.used: true extensions.lastAppVersion: 37.0.1 gfx.direct3d.last_used_feature_level_idx: 0 media.gmp-gmpopenh264.lastUpdate: 1427662686 media.gmp-gmpopenh264.version: 1.3 media.gmp-manager.lastCheck: 1428141510 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1428163073 places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.cpd.offlineApps: true privacy.cpd.siteSettings: true privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1427731863
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.8 Version in use: 4.10.8
NSS Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSMIME Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSSSL Expected minimum version: 3.17.4 Basic ECC Version in use: 3.17.4 Basic ECC
NSSUTIL Expected minimum version: 3.17.4 Version in use: 3.17.4
Experimental Features
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
FredMcD said
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?
I will check it today and let you know.
Regards, Siddharth