Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting error messages, tried troubleshooting, nothing works, but other browsers are ok.

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by cor-el

napa02
napa02
more options

When I try to use Firefox, I get error messages: unable to connect. I've tried all of the suggestions on the help page. I can use the internet through Internet Explorer.

When I try to use Firefox, I get error messages: unable to connect. I've tried all of the suggestions on the help page. I can use the internet through Internet Explorer.

All Replies (2)

ruwaiz razak
ruwaiz razak
more options

Have you checked your firewall 'allowed programs' list?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: