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Firefox crashes

  • 2 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 11 views
  • Last reply by cor-el

my firefox crashes at random times and with increasing frequency. prior to this I had pop up saying that flash player has crashed .... cannot get this back even after removing from PC and re-installing

my firefox crashes at random times and with increasing frequency. prior to this I had pop up saying that flash player has crashed .... cannot get this back even after removing from PC and re-installing

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Please update to Firefox 38.0.1 and I strongly suggest updating to Windows 8.1 and let us know if you still have issues.

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All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Please update to Firefox 38.0.1 and I strongly suggest updating to Windows 8.1 and let us know if you still have issues.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:


You can check for problems with current Shockwave Flash plugin versions and try this:

See also: