Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

mcafee anti spam and junk folders no longer collect spam or junk

  • 2 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by needhelp2011

SJM11
SJM11
more options

since i accepted the new release today of T bird, neither folder is working to collect spam or junk emails. all are going into my inbox. I spend hours with mcafee support to no avail. Anyone else discover such a bug or find a way to troubleshoot this issue?

since i accepted the new release today of T bird, neither folder is working to collect spam or junk emails. all are going into my inbox. I spend hours with mcafee support to no avail. Anyone else discover such a bug or find a way to troubleshoot this issue?

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

I'd just use the built-in Spam filter. http://kb.mozillazine.org/Junk_Mail_Controls

Note that McAfee has been causing problems with Thunderbird for many users (not related to spam filtering). https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

christ1 மூலமாக திருத்தப்பட்டது

needhelp2011
needhelp2011
more options

I have the same issue as of 7/19/2015 with McAfee Anti-Spam . It stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I also spent some time with McAfee to no avail.