Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i go to tools, options security tab I have no junk icon

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by James

I am trying to stop spam emails and trying to access junk settings

I am trying to stop spam emails and trying to access junk settings

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Some e-mail provider have user controlled filters for incoming mail. Check with your support.

Read this answer in context 👍 0

All Replies (3)

Hi, to control spam, you need to look at the settings within your email program, and not in Firefox.

Incidentally, you are using a very old version of Firefox which for security reasons should be updated - the latest is 40.0.3 and you are using 29. See Update Firefox to the latest release.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Some e-mail provider have user controlled filters for incoming mail. Check with your support.

Firefox is a web browser and not a email client as to why you do not see a Junk section in Options/Preferences on Firefox.