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I want to Stop Outlook 2003 email links from trying to download and install Firefox since Windows 10 upgrade. I uninstalled Firefox and set Explorer as default

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  • Last reply by Phoxuponyou

Cgo60640
Cgo60640
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Using Outlook 2003. Email links opened correctly from email when using Windows 8.1. Firefox wants to download and install every time I click an email link (regardless the sender) since upgrading to Windows 10. I uninstalled firefox. set explorer as default browser. Still firefox is trying to download and install. I reinstalled firefox and set default browser to no. If I click on an email link, Windows 10 will ask if I want this app (mozilla firefox) to make changes to my computer. I click NO. Stops me from seeing the email link. I want to use explorer until I'm comfortable with Windows 10.

How do I COMPLETELY remove all firefox from my machine? I may reinstall later but I want a clean start now.

thanks much.

Using Outlook 2003. Email links opened correctly from email when using Windows 8.1. Firefox wants to download and install every time I click an email link (regardless the sender) since upgrading to Windows 10. I uninstalled firefox. set explorer as default browser. Still firefox is trying to download and install. I reinstalled firefox and set default browser to no. If I click on an email link, Windows 10 will ask if I want this app (mozilla firefox) to make changes to my computer. I click NO. Stops me from seeing the email link. I want to use explorer until I'm comfortable with Windows 10. How do I COMPLETELY remove all firefox from my machine? I may reinstall later but I want a clean start now. thanks much.

All Replies (1)

Phoxuponyou
Phoxuponyou
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Hey there, sounds like the upgrade jumbled the operating system preferences a bit.

It sounds to me like you may have changed your default browser, but Firefox still remains associated with the protocol, i.e. HTTP or HTTPS, that is used to open the hyperlinks in emails.

To check the protocol association, navigate to Control Panel > Programs > Default Programs in Windows and select Associate a file type or protocol with a program. Scroll through the list to the Protocols list (it's at the bottom in Windows 7, dunno about Windows 10) and check what the HTTP and HTTPS protocols are assigned to.

If the protocols are correct, then it's time to invoke some voodoo.