Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

running TB38.6.0 on W10; freezes when I hit Attach button; Norton antivirus

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 10 views
  • Last reply by crystalroy

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

I'm running Thunderbird 38.6.0 on Windows 10; I have Norton anti-virus and internet protection. When I hit the Attach button, TB freezes (not responding).

தீர்வு தேர்ந்தெடுக்கப்பட்டது

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

Read this answer in context 👍 1

All Replies (2)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

tried disabling the email scanning part of Norton's?

Are you attaching from a local drive, a network share of a usb device?

disabled the Norton email scan ... did the job! thanks so much for your time.