Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message Filter Problem

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by Matt

I have used message filters for a long time. I find that message filters are more efficient than spam filters. Recently, probably with an upgrade, my message filters have stopped working. The problem that I found is simple. At the bottom of the Message Filters window there is a selection, "Run selected filter(s) on:" This would usually show as Inbox on the specific account. Now this selection says, "Choose Folder..." and the filters will not run unless I go in and select the Inbox and then manually run the filters. This is very annoying because the filter should be automatic. I have added a screenshot of the Message Filters window so you can see what I am talking about.

Thank you,

Paul Rescino

I have used message filters for a long time. I find that message filters are more efficient than spam filters. Recently, probably with an upgrade, my message filters have stopped working. The problem that I found is simple. At the bottom of the Message Filters window there is a selection, "Run selected filter(s) on:" This would usually show as Inbox on the specific account. Now this selection says, "Choose Folder..." and the filters will not run unless I go in and select the Inbox and then manually run the filters. This is very annoying because the filter should be automatic. I have added a screenshot of the Message Filters window so you can see what I am talking about. Thank you, Paul Rescino
Attached screenshots

All Replies (1)

That is not relevant, I have it as well and my filters run without issue.

I suggest you restart with add-ons disabled from the help menu and see if things start working then