Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since update 45.1.1 am unable to log into my Outlook account in Thunderbird due to wrong password sending.

  • 4 பதிலளிப்புகள்
  • 6 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by Barryjj

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Barryjj said

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Any crash logs or specific error form that smtp server showing in thunderbird? something like:

Error: tls protocol or username / password not accepted or supported on smtp.foo.bar ?

Read this answer in context 👍 1

All Replies (4)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Barryjj said

Requested re-entry of correct password is not accepted either. I can however log on to Outlook on line through Firefox and connect using the correct password. I have changed nothing in any settings, and the correct password is still stored in Thunderbird settings.

Any crash logs or specific error form that smtp server showing in thunderbird? something like:

Error: tls protocol or username / password not accepted or supported on smtp.foo.bar ?

Sending of password for user xxxxxxxx@outlook.com.au did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=SIXPR04MB0892.apcprd04.prod.outlook.com:1995:SSL]

Thanks Corey, worked like a dream. If it was so simple, I am left wondering why Microsoft, with all their available resources, were not able to advise their clients what was going on......... The answer, of course, is obvious. Bazza.