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"Only [PDF] format is allowed" how to resolve this problem we facing every pdf upload

kashibugga
kashibugga
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Hello Sir/Madam

here we facing the PDF files uploading problems.

i am the employee in GWMC office. Here we daily upload the 100's of PDF files by using our website in firefox browser only. but recently we facing the one problem i.e., "Only [PDF] format is allowed" . so please tell me the solution because in my office so many files are pending.

Thanks & Regards Naresh

Hello Sir/Madam here we facing the PDF files uploading problems. i am the employee in GWMC office. Here we daily upload the 100's of PDF files by using our website in firefox browser only. but recently we facing the one problem i.e., "Only [PDF] format is allowed" . so please tell me the solution because in my office so many files are pending. Thanks & Regards Naresh

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Sometimes Firefox will send an incorrect content type with a PDF, such as "application/download" instead of "application/pdf". You can rename or delete the settings file that stores these associations and have Firefox regenerate it. Here's how:

Open your current Firefox settings (AKA Firefox profile) folder using either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

In the first table on the page, click the "Show Folder" button. This should launch a new window listing various files and folders in Windows Explorer.

Leaving that window open, switch back to Firefox and Exit, either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit

Pause while Firefox finishes its cleanup, then rename mimeTypes.rdf to something like mimeTypes.old

Restart Firefox and content association should return to defaults.

Note: Your PDF preference likely will be reset to the internal PDF viewer, but you can switch it to the Adobe plugin as described in this article: View PDF files using Firefox’s built-in viewer.

Any improvement?