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How to get rid of "unable to update" error message?

ariiswho
ariiswho
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Every time I open Firefox, I get an error message telling me Firefox was unabe to update. However, I am running the latest version.

I've tried uninstalling and re-installing, but that didn't help either.

How do I get this error message to stop appearing?

See attached image for message.

Every time I open Firefox, I get an error message telling me Firefox was unabe to update. However, I am running the latest version. I've tried uninstalling and re-installing, but that didn't help either. How do I get this error message to stop appearing? See attached image for message.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hmm, are you sure you have the newest version? Your Firefox identified itself as version 47 but there is a version 48 available.

As a Windows user, I'm not the best person to suggest how to bypass the update problem you're currently having, but I think it involves (i) downloading the latest Firefox, (ii) dragging the old Firefox application to the Trash (not removing your settings/personal data) and then (iii) installing the latest Firefox.