Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I add cookies?

Cannot access gmail.com account from home computer. Used to be able, but no longer. I now get an error msg every time I try that tells me I have to enable cookies and instructs me to go to the chrome menu and select "settings" but there is no "settings" visible, only New Window, New Private Window, Save Page, Print, History, Full Screen, Find, Options, Add-Ons, Developer, Synced Tabs, but NO SETTINGS! I want to get into my gmail.com email account from my home computer instead of only accessing from my employee computer at work. I want to be able to send and receive emails in the evening from my home instead of checking and answering from work. HELP!!!!!!!!! Thank you, Candy

Cannot access gmail.com account from home computer. Used to be able, but no longer. I now get an error msg every time I try that tells me I have to enable cookies and instructs me to go to the chrome menu and select "settings" but there is no "settings" visible, only New Window, New Private Window, Save Page, Print, History, Full Screen, Find, Options, Add-Ons, Developer, Synced Tabs, but NO SETTINGS! I want to get into my gmail.com email account from my home computer instead of only accessing from my employee computer at work. I want to be able to send and receive emails in the evening from my home instead of checking and answering from work. HELP!!!!!!!!! Thank you, Candy

All Replies (1)

Hi CandyBlue1, your question has me a little confused!

Your browser identified itself as Firefox, not Google Chrome, so you're right that following the instructions to enable cookies in Chrome isn't going to work in Firefox.

Could you check out this article instead: Websites say cookies are blocked - Unblock them.

Does that help?