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Automatic Version Update failure

  • 3 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by AliceWyman

Tammy
Tammy
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I receive the following:

"The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.

I have only one copy of Firefox (Version 50) installed on my laptop. No issues w/ my desktop.

Afraid to "refresh" Firefox and loose extensions, etc.

Suggestions please?

I receive the following: "The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again. I have only one copy of Firefox (Version 50) installed on my laptop. No issues w/ my desktop. Afraid to "refresh" Firefox and loose extensions, etc. Suggestions please?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Were you able to update Firefox? See Update Firefox to the latest release.

Read this answer in context 👍 1

All Replies (3)

FredMcD
FredMcD
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A security update just came out.

Try closing Firefox by Menu > File > Exit.

guigs
guigs
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A Refresh will put the data in a folder on your Desktop called "Old Firefox Data" and there are steps to put that stuff back: Recover important data from an old profile

As for the updates, please first close Firefox in the Activity Monitor or Task Manager etc. Start Firefox and then try the update one more time. There was a new update sent out today 50.0.2.

AliceWyman
AliceWyman
  • Moderator
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தீர்வு தேர்ந்தெடுக்கப்பட்டது

Were you able to update Firefox? See Update Firefox to the latest release.