Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

folders are gone

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 14 views
  • Last reply by user1121639

Something happened today when we opened our email that said we had to create a new account or use existing so of course we chose existing. Entered the name, email address, and password. When It came back up all of our sub folders were gone.

Something happened today when we opened our email that said we had to create a new account or use existing so of course we chose existing. Entered the name, email address, and password. When It came back up all of our sub folders were gone.

All Replies (1)

Please follow the instructions in this article: Recovering a profile that suddenly disappeared