Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Firefox crashes after update, safe-mode, and clean install

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 8 views
  • Last reply by John99

aken109
aken109
more options

Firefox constantly crashes after the latest update. Here's everything I've tried that hasn't fixed the problem: -safe mode -clean uninstall/install (including deleting the Firefox program folder) -run windows defender (nothing found) -windows system file check (nothing found) -used google chrome and internet explorer (both work fine without issues)


Crash reports: bp-c1a9da4b-d598-4c71-beac-b957b1170515 5/15/17 12:30 PM bp-f61b4409-d06d-4c07-a4c9-580930170515 5/15/17 10:46 AM bp-d79058ed-b1a2-4c4f-ac00-29ade1170511 5/11/17 5:05 PM bp-ae56251f-40b2-4263-922f-d56210170511 5/11/17 3:27 PM bp-7b5fd63b-1449-40e1-8383-1e8991170511 5/11/17 3:26 PM

Firefox constantly crashes after the latest update. Here's everything I've tried that hasn't fixed the problem: -safe mode -clean uninstall/install (including deleting the Firefox program folder) -run windows defender (nothing found) -windows system file check (nothing found) -used google chrome and internet explorer (both work fine without issues) Crash reports: bp-c1a9da4b-d598-4c71-beac-b957b1170515 5/15/17 12:30 PM bp-f61b4409-d06d-4c07-a4c9-580930170515 5/15/17 10:46 AM bp-d79058ed-b1a2-4c4f-ac00-29ade1170511 5/11/17 5:05 PM bp-ae56251f-40b2-4263-922f-d56210170511 5/11/17 3:27 PM bp-7b5fd63b-1449-40e1-8383-1e8991170511 5/11/17 3:26 PM
Attached screenshots

All Replies (1)

John99
John99
more options

Please continue with the original question thread /questions/1159904