Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I change my PW when the email never arrives with the link to the PW change?

  • 3 பதிலளிப்புகள்
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by ABitMore1024

I have not accessed my account for a couple of years and now wish to change my password. When I request a link be sent to my current email no links is sent. How may I change the PW if I never get the link to do so?

I have not accessed my account for a couple of years and now wish to change my password. When I request a link be sent to my current email no links is sent. How may I change the PW if I never get the link to do so?

All Replies (3)

Are you referring to Firefox Sync? Are you still using the same email address?

My reference is to my Mozilla Firefox Account. I cannot log in and when I attempt to change my password the system does not send me the link I need to change the password.

Assuming you are still using the same email address...Have you checked your junk/spam folder for the message?