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why can i open email photos in chrome but not in firefox

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  • Last reply by ABitMore1024

albacore569
albacore569
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Oftentimes I cannot open photos or cartoons that are sent to me as email attachments. However, when I use Chrome they do appear. Why?

Oftentimes I cannot open photos or cartoons that are sent to me as email attachments. However, when I use Chrome they do appear. Why?

All Replies (1)

ABitMore1024
ABitMore1024
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Try launching Firefox in Safe Mode and see if the problem persists. It's possible that one of the extensions you're running might be causing problems.

How to start Firefox in Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode