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I click matching sites in LastPas, it just shows "back" when I click on back there is nothing there?

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  • Last reply by gee64

gee64
gee64
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When I open LastPass icon to enter password, I get "click on matching sites" when I do that all I get is a new window on LstPass that says "back" with an arrow but then nothing is there when I click back. I am unable to use LastPass to log in to my save sites on Firefox. Any solutions? I have had to go back to using IE11 to get LastPass to work Thanks

When I open LastPass icon to enter password, I get "click on matching sites" when I do that all I get is a new window on LstPass that says "back" with an arrow but then nothing is there when I click back. I am unable to use LastPass to log in to my save sites on Firefox. Any solutions? I have had to go back to using IE11 to get LastPass to work Thanks

All Replies (2)

Shadow110
Shadow110
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https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/ is version 4.1.54 what you were running in Firefox ? Was it marked as Legacy in your Extensions ? I see nothing there saying is compatible with version 57. (release date Nov14th)

That's about as far as I go as no information came in about what OS you are running, what version of Firefox we are trying to work on or what other Extensions/plugins you are using. Please supply the information. Thanks.

Fyi: Firefox is now at version 56.0.1

Please let us know if this solved your issue or if need further assistance.

gee64
gee64 கேள்வியின் உரிமையாளர்
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Thank you for your quick reply. My Firefox version is 56.0, 64bit. I am using windows 10. I hope this is what you needed. When I use IE 11 LastPass works as usual but as you probably know I switched to Firefox because IE kept crashing or freezing.

Thank You