We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download gone wrong

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by Happy112

I tried to download a game recently but that has given me a lot of grief. Now every time a tab pops up even when the internet is off. The address is laserveradedomaina.com/redirect/57a764d042bf8. It pops up every time. Can anyone assist? I'd be grateful

I tried to download a game recently but that has given me a lot of grief. Now every time a tab pops up even when the internet is off. The address is laserveradedomaina.com/redirect/57a764d042bf8. It pops up every time. Can anyone assist? I'd be grateful

தீர்வு தேர்ந்தெடுக்கப்பட்டது

edkamu7 said

I am very grateful for your assistance. Many thanks. I really appreciate. Have a good day. Wish you well.

My pleasure  ! 'Wishing you well too  !

Read this answer in context 👍 0

All Replies (3)

Hi,

That game you downloaded apparantly came with a 'bonus' : malware.

Go to the Firefox menu (≡) => Add-ons => Extensions, and look for any unfamiliar or suspicious looking extensions.

When you find any : remove them.

Do the same in Windows Control Panel.

However : most malware will be 'hiding' somewhere , so let's run malware scans (even though you already have run some) :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-laserveradedomaina-com/

'Hope that will help you get rid of the nuisance  !

I am very grateful for your assistance. Many thanks. I really appreciate. Have a good day. Wish you well.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

edkamu7 said

I am very grateful for your assistance. Many thanks. I really appreciate. Have a good day. Wish you well.

My pleasure  ! 'Wishing you well too  !