Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filelink seems to start using Box, but upload never completes.

  • 5 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 3 views
  • Last reply by riden

When I email a large attachment using Filelink it seems to spin forever, and the upload never completes until I get a failure message. I wonder if it needs to logon to Box.com first? Am I missing something in the installation? I followed the directions. What I can do is logon to Box.com (via Firefox) and upload the file there and get a URL which I paste into the email I'm sending.

When I email a large attachment using Filelink it seems to spin forever, and the upload never completes until I get a failure message. I wonder if it needs to logon to Box.com first? Am I missing something in the installation? I followed the directions. What I can do is logon to Box.com (via Firefox) and upload the file there and get a URL which I paste into the email I'm sending.

All Replies (5)

This link just reviews the fundamentals of setting it up. I'm set up correctly as far as I can see.

BobIden68 said

This link just reviews the fundamentals of setting it up. I'm set up correctly as far as I can see.

Same here!

After creating the account, the service provider will send you a validation email message. Did you Click the validation link in the received email message to activate your account?

I suppose you're talking about box.com sending an email. I signed up at least a couple of years ago, and it's impossible for me to remember that detail. If I received an email requiring clicking a validation link, I'm sure I did that. Fortunately I seldom need to email a large file so this problem doesn't need to be solved.