Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get a message at the top of my MSN homepage to add MSN extension when I have already done so?

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by the-edmeister

My add-on show both MSN homepage and MSN homepage with Bing but each time I open Firefox I keep getting that message at the top of the browser. I have 2 blue butterflies showing in the bookmarks toolbar. I have now removed both add-ons until this can get resolved.

My add-on show both MSN homepage and MSN homepage with Bing but each time I open Firefox I keep getting that message at the top of the browser. I have 2 blue butterflies showing in the bookmarks toolbar. I have now removed both add-ons until this can get resolved.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yes it is an MSN issue, they created that add-on and they are suggesting that users install it. And the two MSN add-ons that I see at the add-ons website are both created by Microsoft Corporation; other than hosting those add-ons, Mozilla has nothing to do with them (as is with the case for almost all add-ons that are available from the Mozilla.Addons.Org website.)

https://addons.mozilla.org/en-US/firefox/addon/msn-homepage/ https://addons.mozilla.org/en-US/firefox/addon/msn-homepage-bing-searchengine/

Read this answer in context 👍 1

All Replies (3)

Have you asked MSN support?

Sorry if I wasn't clearer in describing my issue. This happens in Firefox. If I chose to add the MSN extension as suggested I still get this message at the top of the MSN.com page in Firefox. I do not get the same message to add the MSN extension using Microsoft Edge ever. So you think this is an MSN issue not Firefox?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Yes it is an MSN issue, they created that add-on and they are suggesting that users install it. And the two MSN add-ons that I see at the add-ons website are both created by Microsoft Corporation; other than hosting those add-ons, Mozilla has nothing to do with them (as is with the case for almost all add-ons that are available from the Mozilla.Addons.Org website.)

https://addons.mozilla.org/en-US/firefox/addon/msn-homepage/ https://addons.mozilla.org/en-US/firefox/addon/msn-homepage-bing-searchengine/