How to stop unwanted very low music from playing on my web browser?
Every time I open the firefox browser a very low volume music starts playing, without any tab that is playing a video either a sound. How should I fix this? May it be a malware?
All Replies (3)
HI, if this does not fix the issue see bottom Safe Mode : Please use more than 1 scanner as each uses diff tech :
Save your Report and google each before deleting anything as do not want to delete something you need, If need help :
Uninstall any Bittorrent apps, uninstall cracked programs and delete cracks then Post in only 1 forum, then wait.
SAFE MODE
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
In Firefox Safe mode these changes are effective:
- all extensions are disabled (about:addons)
- default theme is used (no persona)
- userChrome.css and userContent.css are ignored (chrome folder)
- default toolbar layout is used (file: localstore-safe.rdf)
- Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
- hardware acceleration is disabled (Options > Advanced > General)
- plugins are not affected
- preferences are not affected
TEST''''is issue still there ?
Please let us know if this solved your issue or if need further assistance.
I forgot to menison that I suspect the issue is related with the facebook tabs.
You can check the home page setting.
- Options/Preferences -> General -> Startup: Home page
- https://support.mozilla.org/en-US/kb/how-to-set-the-home-page
Firefox supports multiple home pages separated by '|' (pipe) symbols.
You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.
- delete sessionstore.jsonlz4 and sessionstore.js
When sessionstore.jsonlz4 is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.
You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.
- Help -> Troubleshooting Information -> Profile Directory:
Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder - http://kb.mozillazine.org/Profile_folder_-_Firefox
You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure nothing is appended after the path to the Firefox program.