thunderbird starts with spam ads
Hi all!
I am a long time user of Thunderbird, currently using 52.9.1 on Linux Mint 18 (Application Build ID 20180710085647). Last "Crash Reports" were at the end of April (3 which I don't recall being a problem...).
Recently started seeing, in the message window (classic layout) ads asking me about my age & sex, or ads from realtor.com. So I restarted with all add-ons disabled (safe mode) and to my surprise the ads were still present (several restarts with add-ons disabled).
I updated clamav and ran it and found no problems.
Not really sure what else to do.....?
Thank you
PS: My "Troubleshooting Information":
Application Basics
Name: Thunderbird Version: 52.9.1 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1 Profile Directory: Open Directory
(Unknown location) Application Build ID: 20180710085647 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, SSL, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: , smtp-mail.outlook.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account13:
INCOMING: account13, , (imap) imap.mail.ru:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.ru:465, SSL, passwordCleartext, true
account15:
INCOMING: account15, , (im) prpl-gtalk, plain, 0
account16:
INCOMING: account16, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account17:
INCOMING: account17, , (imap) imap.mail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.com:465, SSL, passwordCleartext, true
account18:
INCOMING: account18, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account19:
INCOMING: account19, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account21:
INCOMING: account21, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account23:
INCOMING: account23, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
Crash Reports https://crash-stats.mozilla.com/report/index/bp-6f8e281a-7c27-4b94-a751-7bea00180424 (04/24/2018) https://crash-stats.mozilla.com/report/index/bp-381b791c-eea1-4642-93a7-ecc5a0180424 (04/23/2018) https://crash-stats.mozilla.com/report/index/bp-3f22c290-64b1-4c94-ad43-dfb900180405 (04/05/2018)
Extensions
All Menus Button, 1.1.3.1-signed, false, tb-all-menus-single@codefisher.org
Enigmail, 2.0.8, false, {847b3a00-7ab1-11d4-8f02-006008948af5}
Google Tasks Sync, 0.5.3, false, google_tasks_sync@tomasz.lewoc
ImportExportTools, 3.3.0, false, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning, 5.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
MEGAbird, 2.0, false, thunderbird-filelink@mega.nz
Messaging Menu and Unity Launcher integration, 1.3.1, false, messagingmenu@mozilla.com
Provider for Google Calendar, 4.4.2, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Restart, 3.0.2, false, Restart@schuzak.jp
sabre/dav (CalDAV & CardDAV) provider for TbSync, 0.8.26, false, dav4tbsync@jobisoft.de
Send Later, 6.3.8, false, sendlater3@kamens.us
SmartTemplate4, 1.5.1, false, smarttemplate4@thunderbird.extension
TbSync, 0.7.16, false, tbsync@jobisoft.de
ThunderBrowse, 3.82, false, ThunderBrowse@thunderbrowse.com
ThunderCal, 1.1, false, thundercal@michael.grafl
TorBirdy, 0.2.5, false, castironthunderbirdclub@torproject.org
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 235520
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 52.9.1
font.internaluseonly.changed: true
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: a63a490e-456a-4946-8707-e8558393043
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
media.webrtc.debug.log_file: /tmp/WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1538524961
places.history.expiration.transient_current_max_pages: 42187
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
GPU #1
Description: NVIDIA Corporation -- GeForce GT 750M/PCIe/SSE2
Vendor ID: NVIDIA Corporation
Device ID: GeForce GT 750M/PCIe/SSE2
Driver Version: 4.5.0 NVIDIA 384.130
Features
WebGL Renderer: false
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
Hi all!
I am a long time user of Thunderbird, currently using 52.9.1 on Linux Mint 18 (Application Build ID 20180710085647). Last "Crash Reports" were at the end of April (3 which I don't recall being a problem...).
Recently started seeing, in the message window (classic layout) ads asking me about my age & sex, or ads from realtor.com. So I restarted with all add-ons disabled (safe mode) and to my surprise the ads were still present (several restarts with add-ons disabled).
I updated clamav and ran it and found no problems.
Not really sure what else to do.....?
Thank you
PS: My "Troubleshooting Information":
Application Basics
Name: Thunderbird
Version: 52.9.1
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
Profile Directory: Open Directory
(Unknown location)
Application Build ID: 20180710085647
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account2:
INCOMING: account2, , (none) Local Folders, SSL, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.gmail.com:465, SSL, passwordCleartext, true
account4:
INCOMING: account4, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account5:
INCOMING: account5, , (imap) imap-mail.outlook.com:993, SSL, passwordCleartext
OUTGOING: , smtp-mail.outlook.com:465, SSL, passwordCleartext, true
account6:
INCOMING: account6, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account8:
INCOMING: account8, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account10:
INCOMING: account10, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account11:
INCOMING: account11, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account12:
INCOMING: account12, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
account13:
INCOMING: account13, , (imap) imap.mail.ru:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.ru:465, SSL, passwordCleartext, true
account15:
INCOMING: account15, , (im) prpl-gtalk, plain, 0
account16:
INCOMING: account16, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account17:
INCOMING: account17, , (imap) imap.mail.com:993, SSL, passwordCleartext
OUTGOING: , smtp.mail.com:465, SSL, passwordCleartext, true
account18:
INCOMING: account18, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account19:
INCOMING: account19, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account21:
INCOMING: account21, , (imap) imap.gmx.com:993, SSL, passwordCleartext
OUTGOING: , mail.gmx.com:465, SSL, passwordCleartext, true
account23:
INCOMING: account23, , (imap) imap.yandex.com:993, SSL, passwordCleartext
OUTGOING: , smtp.yandex.com:465, SSL, passwordCleartext, true
Crash Reports
https://crash-stats.mozilla.com/report/index/bp-6f8e281a-7c27-4b94-a751-7bea00180424 (04/24/2018)
https://crash-stats.mozilla.com/report/index/bp-381b791c-eea1-4642-93a7-ecc5a0180424 (04/23/2018)
https://crash-stats.mozilla.com/report/index/bp-3f22c290-64b1-4c94-ad43-dfb900180405 (04/05/2018)
Extensions
All Menus Button, 1.1.3.1-signed, false, tb-all-menus-single@codefisher.org
Enigmail, 2.0.8, false, {847b3a00-7ab1-11d4-8f02-006008948af5}
Google Tasks Sync, 0.5.3, false, google_tasks_sync@tomasz.lewoc
ImportExportTools, 3.3.0, false, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Lightning, 5.4, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
MEGAbird, 2.0, false, thunderbird-filelink@mega.nz
Messaging Menu and Unity Launcher integration, 1.3.1, false, messagingmenu@mozilla.com
Provider for Google Calendar, 4.4.2, false, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Restart, 3.0.2, false, Restart@schuzak.jp
sabre/dav (CalDAV & CardDAV) provider for TbSync, 0.8.26, false, dav4tbsync@jobisoft.de
Send Later, 6.3.8, false, sendlater3@kamens.us
SmartTemplate4, 1.5.1, false, smarttemplate4@thunderbird.extension
TbSync, 0.7.16, false, tbsync@jobisoft.de
ThunderBrowse, 3.82, false, ThunderBrowse@thunderbrowse.com
ThunderCal, 1.1, false, thundercal@michael.grafl
TorBirdy, 0.2.5, false, castironthunderbirdclub@torproject.org
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 235520
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 52.9.1
font.internaluseonly.changed: true
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: a63a490e-456a-4946-8707-e8558393043
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
mailnews.database.global.views.global.columns: {"threadCol":{"visible":true,"ordinal":"3"},"flaggedCol":{"visible":true,"ordinal":"5"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
media.webrtc.debug.log_file: /tmp/WebRTC.log
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1538524961
places.history.expiration.transient_current_max_pages: 42187
plugin.importedState: true
privacy.donottrackheader.enabled: true
Graphics
GPU #1
Description: NVIDIA Corporation -- GeForce GT 750M/PCIe/SSE2
Vendor ID: NVIDIA Corporation
Device ID: GeForce GT 750M/PCIe/SSE2
Driver Version: 4.5.0 NVIDIA 384.130
Features
WebGL Renderer: false
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
தீர்வு தேர்ந்தெடுக்கப்பட்டது
I guess that must have been it.... Maybe the add-on thunderbrowse messed with the homepage url, and the ad.... I don't know. Guess I don't really need the add-on anyway.
Thank you, Brett
Read this answer in context 👍 0All Replies (4)
You might check what is listed for the url in the Start page field.
In Windows it is under Options-General Start Page.
For Linux in may be Edit- Preferences instead of Options.
This page lists the menu differences between operating systems so refer to that. http://kb.mozillazine.org/Menu_differences_in_Windows%2C_Linux%2C_and_Mac
Hhhmmmm... thank you. I checked, and the start page url is:
http://start.thunderbrowse.com/
and if I click on the ad the only link I can find is a null:
javascript:void(0);
Just checked:
https://downforeveryoneorjustme.com/q?domain=start.thunderbrowse.com
and it tells me it is "up" and it is just me (apparently).
brett.stokes மூலமாக திருத்தப்பட்டது
This is the default Thunderbird start url for my locale and operating system. https://live.mozillamessaging.com/thunderbird/start?locale=en-US&version=52.9.1&os=WINNT&buildid=20180709124824
Not sure what it is for Linux. This page touches on the url some. http://kb.mozillazine.org/Start_Page_for_mail
தீர்வு தேர்ந்தெடுக்கப்பட்டது
I guess that must have been it.... Maybe the add-on thunderbrowse messed with the homepage url, and the ad.... I don't know. Guess I don't really need the add-on anyway.
Thank you, Brett