I cant open hotmail in firefox 64.0 on 2017 mac running High Sierra
A couple of weeks ago I discovered I can no longer open my hotmail account. Ive tried numerous times going through my desktop link and also by googling hotmail and trying it that way.It asks me to sign in and after that nothing happens.Previously I just clicked on the sign in box and it did it automatically. Ive searched the web and tried the suggestion of typing in about:config and turning the option of changing the option
security.ssl.enable_ocsp_stapling to false but that hasnt worked. Chrome and Safari let me open hotmail without any problems.
Can anyone help? Thanks in advance
All Replies (9)
Are you getting any error messages? Have you tried https://outlook.live.com/
Have you tried other Microsoft links?
Hi...I reinstalled firefox thinking it might do the trick I also refreshed it.This has made things even worse.For every site I normally visit including hotmail, google,amazon etc I get the attached messages....some of which allow me to add an exception while others dont. So at the moment it is virtually unusable.
Weirdly it lets me access ebay after adding an exception but to no avail since the homepage looks like the attached screenshot
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message
https://support.mozilla.org/en-US/kb/connection-untrusted-error-message
Websites don't load - troubleshoot and fix error messages
http://kb.mozillazine.org/Error_loading_websites
- MOZILLA_PKIX_ERROR_MITM_DETECTED
- uses an invalid security certificate SSL_ERROR_BAD_CERT_DOMAIN
- configured their website improperly
How to troubleshoot the error code "SEC_ERROR_UNKNOWN_ISSUER" on secure websites https://support.mozilla.org/en-US/kb/troubleshoot-SEC_ERROR_UNKNOWN_ISSUER
Thanks for your very helpful reply. I disabled the web and mail shields in avast and hey presto everything worked as it should! Ive now turned them on again and everything is still working...at least for now. Cheers
Hello alphonso49uk,
Would you be so kind as to mark FredMcD's post (the one that solved the problem for you) as Chosen Solution ? ('Solved the problem' button to the right)
Thank you in advance !
Hello alphonso49uk,
You inadvertently marked my post as Chosen Solution instead of FredMcD's .....
You can rectify it by clicking on the 'Undo' button to the right of that post and then mark FredMcD's post (the one that solved your problem) as Chosen Solution.
Glad to help. Safe Surfing.
I will now flag this thread and ask a moderator to rectify the
Chosen Solution mark.