Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Any way to index and/or include Local Folders emails in conversation threads?

  • 2 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 5 views
  • Last reply by Wayne Mery

pavsid
pavsid
more options

In an effort to declutter my Inbox(es) i've started archiving emails to a Local Folder. Problem is, when I search for messages, emails in the Local Folder don't seem to come up.

Additionally, if I find an email thread in my IMAP inbox, and select 'Open message in conversion', then any messages moved to the Local Folder aren't included in the conversation thread. Any way to get this working?

In an effort to declutter my Inbox(es) i've started archiving emails to a Local Folder. Problem is, when I search for messages, emails in the Local Folder don't seem to come up. Additionally, if I find an email thread in my IMAP inbox, and select 'Open message in conversion', then any messages moved to the Local Folder aren't included in the conversation thread. Any way to get this working?

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

re :Problem is, when I search for messages, emails in the Local Folder don't seem to come up.

What search method are you using? I'm presuming 'Global Search' and not 'Quick Filter Bar' and not 'Find' > 'Search Messages'

Maybe the global search database has got out synch. Try rebuilding it:

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Reporter,

If you move a single message at a time, do you see the same problem? In other words, does moving multiple messages have a different result than moving a single message?