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Whenever I try to watch a video on YouTube, it doesn't play and instead displays a white screen with no functionality except for the title. How can I fix this?

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  • 1 இந்த பிரச்சனை உள்ளது
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  • Last reply by FredMcD

Whenever I open YouTube, the standard screen shows, including ads and videos, but whenever I try to watch a video by clicking on it, it takes me to the video's URL but the video screen itself is white, and does not have any features, such as play or the video's timebar. However, it still displays the title and comments and recommended videos. How do I fix this? This is only a FireFox issue, as I am still able to watch YouTube through Chrome.

Whenever I open YouTube, the standard screen shows, including ads and videos, but whenever I try to watch a video by clicking on it, it takes me to the video's URL but the video screen itself is white, and does not have any features, such as play or the video's timebar. However, it still displays the title and comments and recommended videos. How do I fix this? This is only a FireFox issue, as I am still able to watch YouTube through Chrome.
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

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All Replies (3)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration {web link} in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

Thank you so much. This fixed my issue.

Glad to help. Safe Surfing.