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When downloading a file, the option "save as type" is greyed out. This doesn't happen with Chrome. Browser resting worked for few downloads only.

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  • Last reply by cor-el

Isd
Isd
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OS : Windows 7 Ultimate (64 bit). Mozilla Firefox version : 75.0 ( 64 bit)

OS : Windows 7 Ultimate (64 bit). Mozilla Firefox version : 75.0 ( 64 bit)
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cor-el
cor-el
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Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.