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  • Last reply by FredMcD

andreahays18
andreahays18
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Since Firefox updated, regardless of search engine I use, I am redirected to a different search engine or a random website that wont load. Example, if I use Google to search something, it sends me to Bing as soon as I hit enter. Sometimes it will send me to a site called searchwise.com. I have checked add ons, plug ins, etc., there is nothing in my computer that explains this. This is beyond frustrating and I am about to remove Firefox permanently.

Since Firefox updated, regardless of search engine I use, I am redirected to a different search engine or a random website that wont load. Example, if I use Google to search something, it sends me to Bing as soon as I hit enter. Sometimes it will send me to a site called searchwise.com. I have checked add ons, plug ins, etc., there is nothing in my computer that explains this. This is beyond frustrating and I am about to remove Firefox permanently.

All Replies (2)

FredMcD
FredMcD
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You may have ad/mal-ware. Further information can be found in this article;
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently.
If one program misses something, another may pick it up.

FredMcD
FredMcD
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Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Make sure you know what each one is and what it does.