Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

A new version of Firefox just appeared. Bookmarks gone, homepage changed.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 2 views
  • Last reply by the-edmeister

hobiwan
hobiwan
more options

I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?

''I just brought up FF browser. It appears as if just installed. All bookmarks gone, Homepage changed, 'Welcome, new person', etc. How do I get all my old settings bacl?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Type about:profiles in the URL bar and hit Enter.

Do you have two Profiles?
If so, open the other one which isn't the Default Profile by suing the Launch profile in a new browser to see if your bookmarks and other user data is there.
And if that is the case, you can use the Set as default profile to go back to Firefox using that profile.

If you have more than two Profiles please provide a screenshot of that about:profiles internal page.
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem