Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot send messages

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 3 views
  • Last reply by edelman_b

edelman_b
edelman_b
more options

Hi,

Since update to Thunderbird I cannot send messages. I get the error message in attached screenshot.

Screenshot of my SMTP settings attached.

Mail provider: TPG ISP: TPG Firewall version: Windows Antivirus software and version: AVG Antivirus Free 20.7.3140 (build 20.7.5568.597) Operating system and version: Windows 10 Thunderbird version: 78.2.2 (32-bit)

Thanks, Brad

Hi, Since update to Thunderbird I cannot send messages. I get the error message in attached screenshot. Screenshot of my SMTP settings attached. Mail provider: TPG ISP: TPG Firewall version: Windows Antivirus software and version: AVG Antivirus Free 20.7.3140 (build 20.7.5568.597) Operating system and version: Windows 10 Thunderbird version: 78.2.2 (32-bit) Thanks, Brad
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

change startTLS to none and see how that goes. My understanding is TPG actually suggest no connection encryption.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

தீர்வு தேர்ந்தெடுக்கப்பட்டது

change startTLS to none and see how that goes. My understanding is TPG actually suggest no connection encryption.

edelman_b
edelman_b கேள்வியின் உரிமையாளர்
more options

That fixed it, many thanks Matt!