Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Disable holding alt/option for Troubleshoot Mode

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by firefox.madrigaler

As described in https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode, you can hold alt/option key to start Firefox in Troubleshoot Mode.

It turns out I'm using BetterTouchTool app on macOS and I assign individual keyboard shortcuts to launch (or bring to foreground) each application.

If I assign a keyboard shortcut for Firefox that involves the alt/option key, Firefox will start in Troubleshoot Mode. That is described here: https://community.folivora.ai/t/firefox-starting-in-safe-mode-when-launched-via-keyboard-shortcut/8939/7

Is there any way to disable that behavior or maybe change that key?

I appreciate your answer.

As described in https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode, you can hold alt/option key to start Firefox in Troubleshoot Mode. It turns out I'm using BetterTouchTool app on macOS and I assign individual keyboard shortcuts to launch (or bring to foreground) each application. If I assign a keyboard shortcut for Firefox that involves the alt/option key, Firefox will start in Troubleshoot Mode. That is described here: https://community.folivora.ai/t/firefox-starting-in-safe-mode-when-launched-via-keyboard-shortcut/8939/7 Is there any way to disable that behavior or maybe change that key? I appreciate your answer.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

All Replies (5)

You can possibly use an "Options + Shift" shortcut as holding only Options will trigger Troubleshoot Mode. On Windows this is the Shift key and thus less likely to cause issues.

Hmm, I assume the problem is that Firefox starts so quickly that it detects you are still holding down option/alt. (Otherwise, why would Firefox receive the option/alt key at all?) Is it possible to build in a delay so you have time to release the key before Firefox launches? In a bit of searching, it appears there is a "delay next action" option, but I don't know whether you can delay the initial action.

If you do not need to use Safe Mode then you can disable this troubleshooting feature via a policy.

@cor-el, I appreciate your suggestions. I tried to use policies, but it didn't work. According to https://support.mozilla.org/en-US/questions/1226264, it seems that DisableSafeMode only works using Windows GPO.

Adding Shift was not enough either.

@jscher2000, your delay suggestion worked, although it is a little inconvenient. Anyway, thank you!

firefox.madrigaler மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது