Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my icloud account

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by Matt

bold text Your Case ID: 101551886546 My icloud accout tim.rookley@icloud.com has stopped working. It does not recognise the password. I have spoken to Apple but they say the problem is with Thunderbird as the login and password work fine on iCloud

'''bold text''' Your Case ID: 101551886546 My icloud accout tim.rookley@icloud.com has stopped working. It does not recognise the password. I have spoken to Apple but they say the problem is with Thunderbird as the login and password work fine on iCloud
Attached screenshots

All Replies (2)

I've just discovered that Apple now need a app-specific password for Thunderbird or similar third party programmes. See https://support.apple.com/en-us/HT204397

Good how you contacted Apple support and they forgot to tell the the relevant part. Another corporate that is just not delivering support.