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When double clicking on an Outlook email msg, a new pop-up window appears, but it is blank.

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  • Last reply by FredMcD

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?
Attached screenshots

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.