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Cannot complete online forms - won't activate the enter button

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  • Last reply by cor-el

Pete
Pete
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Often I have to fill our forms or answer questions on websites. I can fill in the form, but Firefox cannot activate the enter key. I have to start over in Chrome, which works fine.

I have had to change my default browser to Chrome temporarily due to this problem, but don't want to use Google's Chrome.

What settings change can I make to restore functionality?

Often I have to fill our forms or answer questions on websites. I can fill in the form, but Firefox cannot activate the enter key. I have to start over in Chrome, which works fine. I have had to change my default browser to Chrome temporarily due to this problem, but don't want to use Google's Chrome. What settings change can I make to restore functionality?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window