We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why am I suddenly being prevented from accessing google?

  • 3 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by Yours Truly

I was using firefox fine yesterday and days before. Suddenly since I'm currently at odds with google over my account, I'm having difficulties accessing the site in my firefox browser, which was never the case. I do suspect foulplay on google's part, since were currently at odds, of course, but I'm trying to be certain. What's going on? this wasn't happening before, so why now all of a sudden? I'm redirected to this page I'm redirected to this page, among others, when trying to get to the site, what gives?

I was using firefox fine yesterday and days before. Suddenly since I'm currently at odds with google over my account, I'm having difficulties accessing the site in my firefox browser, which was never the case. I do suspect foulplay on google's part, since were currently at odds, of course, but I'm trying to be certain. What's going on? this wasn't happening before, so why now all of a sudden? [https://search.home.jeffutter.com/search?q=Epsilon+data+management+net+worth I'm redirected to this page] I'm redirected to this page, among others, when trying to get to the site, what gives?

All Replies (3)

So if you click https://www.google.com/ then Firefox gets hijacked to another site?

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

What if the page is blank or inaccessible?

Restart in Firefox's Troubleshoot Mode to bypass interference by extensions. Here's how:

If Firefox is running:

You can restart Firefox in Safe/Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Then perform the cleanup.

Any improvement?


Two other things:

(1) Scan for malware in case an external program is in control: Troubleshoot Firefox issues caused by malware

(2) Set Firefox to ignore any system-level proxy setting. This is on the Settings page, either:

  • "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • type or paste about:preferences into the address bar and press Enter/Return to load it

In the tiny search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Select "No proxy", then click OK at the bottom of the overlay to save it.

Any difference?

Thanks by the way, and my apologies for not noticing this response before.