Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lost all my Firefox Bookmarks, cannot add new Bookmarks, and my History is gone

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 1 view
  • Last reply by cor-el

MacBook Air crashed and i lost all my Firefox Bookmarks, I cannot add new Bookmarks, and my History is gone - how can i restore these functions / data so everything is restored and Firefox works again?

Please help - thank you!

MacBook Air crashed and i lost all my Firefox Bookmarks, I cannot add new Bookmarks, and my History is gone - how can i restore these functions / data so everything is restored and Firefox works again? Please help - thank you!

All Replies (1)

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

this could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).