Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On one of my GMail accounts it keeps asking me to re-authenticate but won't accept the email address

  • 2 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by citbresearch2

This morning I discovered that for one of my GMail email accounts it kept popping up a Google screen wanting me to re-authenticate. It had already filled in my email address but whenever I clicked the button to go to the next screen where it should have asked for the password, it kept going back to the screen that asked for my email address, and I could never get past that. I finally just deleted the account in Thunderbird out of frustration, thinking maybe if I re-created it from scratch it would solve the issue but when attempting to re-create the account I still had the same issue - I can't get past that screen where it ask for my email address; it never gets to where it asks for the password. I can log in to that GMail account with no problem using Firefox but for some reason it doesn't work in Thunderbird, but only for that one Gmail account. And I have been using this account in Thunderbird for months now so don't get what happened this morning that would cause this issue.

This morning I discovered that for one of my GMail email accounts it kept popping up a Google screen wanting me to re-authenticate. It had already filled in my email address but whenever I clicked the button to go to the next screen where it should have asked for the password, it kept going back to the screen that asked for my email address, and I could never get past that. I finally just deleted the account in Thunderbird out of frustration, thinking maybe if I re-created it from scratch it would solve the issue but when attempting to re-create the account I still had the same issue - I can't get past that screen where it ask for my email address; it never gets to where it asks for the password. I can log in to that GMail account with no problem using Firefox but for some reason it doesn't work in Thunderbird, but only for that one Gmail account. And I have been using this account in Thunderbird for months now so don't get what happened this morning that would cause this issue.

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Adding the exception for http://accounts.google.com did not solve the problem but temporarily enabling "Accept cookies from sites" did the trick. Thanks!

Read this answer in context 👍 0

All Replies (2)

Check to see if cookies are allowed.

  • Menu icon > Settings > Privacy & Security

Under 'Web Content'

  • Select 'Accept cookies from sites

Worth setting an exception -

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Adding the exception for http://accounts.google.com did not solve the problem but temporarily enabling "Accept cookies from sites" did the trick. Thanks!