Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

two step authentication

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by cor-el

Sandy Newbold
Sandy Newbold
more options

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup.

Please let me know how to go about setting up the 2nd application.

Thanks

Hello....I currently use the two step authentication with one app, but I would like to use the feature in a 2nd authenticator for backup purposes. I can't seem to get the QR code I need in order to do that as I already have an authenticator setup. Please let me know how to go about setting up the 2nd application. Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You will have to disable and re-enable 2FA to get the QR code and use that to setup both authenticator apps. Note that you can also backup/save the otpauth:// link provided by the QR code. Some apps may provide a way to backup the codes or transfer the code to another device if you get a new device or still have an old device (Google Authenticator can do this).