Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I do not get my email in Thunderbird however I can send email. This is my 3rd request so please respond

  • 5 பதிலளிப்புகள்
  • 2 இந்த பிரச்னைகள் உள்ளது
  • 14 views
  • Last reply by Matt

Can not get email thru thunderbird but can send emails. Can not figure out how to correct.

Can not get email thru thunderbird but can send emails. Can not figure out how to correct.

All Replies (5)

Please post your incoming server settings, preferable a screenshot of the 'server settings' pane. Thank you.

Sorry but I do not know how to do that. It would be better for you to contact me and take over my screen to fix the problem. Galen Lohrenz

Sorry. We don't do that.

So what do I do? Should I uninstall it and then re install

opeyandct said

So what do I do?

You could copy and paste the troubleshoot information from the help menu. If you find yourself incapable of taking a screen shot. There are detailed instructions on this Australian Government web site. https://www.esafety.gov.au/report/how-to-collect-evidence/how-to-screenshot-on-windows

Should I uninstall it and then re install

Not unless you want fill in some time without gaining anything.