We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

duplicate mails

  • 5 பதிலளிப்புகள்
  • 0 இந்த பிரச்னைகள் உள்ளது
  • 28 views
  • Last reply by Matt

petra.cosic
petra.cosic
more options

Greeting,

I have a problem with duplicate mails on one of the mail accounts (IMAP). Each email comes in three copies. How can I solve the problem?

Thank you in advance

Greeting, I have a problem with duplicate mails on one of the mail accounts (IMAP). Each email comes in three copies. How can I solve the problem? Thank you in advance

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Is that three copies in Three folders?

petra.cosic
petra.cosic கேள்வியின் உரிமையாளர்
more options

No, three copies in sam folder, INBOX.

I tried reinstalling Thunderbid, but three copies still come up

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

did you try repairing the folder? Right click, select properties and then the repair button.

petra.cosic
petra.cosic கேள்வியின் உரிமையாளர்
more options

yes but every time i get a message The operation failed because another operation is using the folder. Wait for the operation to complete and then try again.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Try this procedure and see if it makes things better. https://support.mozilla.org/en-US/kb/rebuilding-global-database