Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't Sign in to Kaiser Permanente

  • 1 பதிலளி
  • 0 இந்த பிரச்னைகள் உள்ளது
  • Last reply by jonzn4SUSE

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is:

The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge.

I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

Starting yesterday, 10 Aug, I can't sign into Kaiser Permanente. Never had this problem before. Message is: The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. This is the second important site with sign in problems. Can you cut whatever you are dong out so I can visit kp.org, and bank of america? I can sign in fine on all the other browsers just fine. Includes Brave, Chrome and Edge. I looked this problem up, and the nonsense given to fix this problem is impossible to follow as it must be old. What shall I do, just avoid using this browser? This has been my base browser for years. Perhaps it is time to make a change.

All Replies (1)

Not asking, but just stating that we cannot replicate this without a login. You will need to show us the issue and block any personal info.

What security software are you running?

Did you try Firefox in Troubleshoot Mode?

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

jonzn4SUSE மூலமாக திருத்தப்பட்டது

Helpful?

கேள்வி எழுப்பு

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.