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PDFs now appearing totally black

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 37 views
  • Last reply by jonzn4SUSE

Firefox has been used to open PDFs. Suddenly, all the PDFs appear as totally black. If I hover over the tab for that PDF, it shows the little representation as normal white background. This just happened. Don't know how to correct for this.

Firefox has been used to open PDFs. Suddenly, all the PDFs appear as totally black. If I hover over the tab for that PDF, it shows the little representation as normal white background. This just happened. Don't know how to correct for this.

All Replies (1)

What version of Firefox? What OS? Are you running Firefox in Dark Mode? Are we able to access the same pdfs? What happens with the pdfs on this page? -->https://www.irs.gov/downloads/irs-pdf Have you tried with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Helpful?

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