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New Spectrum password-Cannot connect to server.

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by frisée

We had to change our Spectrum password. Even after updating the password in Thunderbird, it still says that it cannot connect to the server. How do we reset things without loosing all of the folders in Thunderbird email?

We had to change our Spectrum password. Even after updating the password in Thunderbird, it still says that it cannot connect to the server. How do we reset things without loosing all of the folders in Thunderbird email?

All Replies (1)

Please provide a screenshot of the error that you are getting. Is this the outgoing or incoming server you are having trouble with? Or both?

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